Frequently Ask Questions

1. Account Management

   • How do I login to my control-panel?
   • How do I change my account's password?
   • How do I update my credit card on file?
   • How do I cancel my account?
   

2. E-mail Questions

3. FTP (File Transfer Protocol) Questions

4. DNS (Domain Name System) Questions

5. CGI (Common Gateway Interface) Questions

6. SSI (Server Side Includes) Questions

7. SSL (Secure Socket Layer ) Secure Server Questions

8. Microsoft FrontPage Questions

9. Hosting multiple sites/domains under one account

10. Account/Sub-account/Sub-domain settings

11. Databases

12. Password/Hot-linking/Bandwidth/AVS/AntiTheft Protections

13. Accepting credit cards/online checks/telephone billing

14. Real Media Questions

15. Miscellaneous Technical Questions

16. Troubleshooting