Frequently Ask Questions

1. Account Management

2. E-mail Questions

3. FTP (File Transfer Protocol) Questions

4. DNS (Domain Name System) Questions

5. CGI (Common Gateway Interface) Questions

6. SSI (Server Side Includes) Questions

7. SSL (Secure Socket Layer ) Secure Server Questions

8. Microsoft FrontPage Questions

9. Hosting multiple sites/domains under one account

10. Account/Sub-account/Sub-domain settings

11. Databases

12. Password/Hot-linking/Bandwidth/AVS/AntiTheft Protections

    • How do I password protect my directories?
    • How do I protect a member area for use with AVS services ?
    • How does a bandwidth protection work?
    • What's an Anti(Theft/Hack) protection ?
    • How do I deny access to my website based on IP address(s) or host(s) ?
    

13. Accepting credit cards/online checks/telephone billing

14. Real Media Questions

15. Miscellaneous Technical Questions

16. Troubleshooting