Frequently Ask Questions

1. Account Management

2. E-mail Questions

3. FTP (File Transfer Protocol) Questions

4. DNS (Domain Name System) Questions

5. CGI (Common Gateway Interface) Questions

6. SSI (Server Side Includes) Questions

7. SSL (Secure Socket Layer ) Secure Server Questions

8. Microsoft FrontPage Questions

9. Hosting multiple sites/domains under one account

10. Account/Sub-account/Sub-domain settings

    • Where do I upload files for a sub-account?
    • How can I enable FrontPage extensions for a sub-account?
    • Where are the log files for my main account & sub-accounts?
    • What's the full path to a sub-account's cgi-bin folder ?
    • How do I check stats for the sub-accounts ?
    • How do I check disk space used by a sub-account?
    • How do I use secure server ?
    • How do I enable/use CGI under unlimited subdomains ?
    

11. Databases

12. Password/Hot-linking/Bandwidth/AVS/AntiTheft Protections

13. Accepting credit cards/online checks/telephone billing

14. Real Media Questions

15. Miscellaneous Technical Questions

16. Troubleshooting